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If you come across an unfamiliar term or have a question that is not listed here, please let us know and we will add it to our list.
How can my business benefit from a web site?
A web site offers anyone in the world access to as much or little key information as you wish to include in your web site. It is available 24 hours a day seven days a week. You can showcase your products or services and provide contact information. Your web site is your business and you are only limited by the amount of time and information you provide to the web designer creating your site.
Some key features available via a business web site are:
- Information and on-line ordering available 24 hours a day, seven days a week, 365 days a year!
- Full color photos, animated graphics and sound to promote your business.
- Brochures, catalogs and photos of your business create your image on the web.
- Secure Credit card payment features for your product or service.
- Interaction with customer/client - request information, surveys, contests, & questionnaires.
- Business introduction & history
- Reach customers/clients looking who are looking for your product or service (by searching your key search words or business name).
- Providing contact information including name, phone, email, fax, cellular information for each individual within your company.
How do clients and customers find my site?
They may use one of the following:
- Type in the actual Web site address or URL
A potential customer/client types in the name of your web site location in the search option of a top search engine and your business is returned to the viewer and they then click on the link and are sent to your site.
- Type in key words that pertain to your business service or product or your location URL.
A potential customer/client types in key words that the search engines match to registered business web sites. The engine lists the top matches to your key words.
- Search the on-line yellow page listings that are compiled from actual phone book data.
- On-line paid advertisingYou may choose to do some type of advertising at other web sites that would direct the customer/client to your site.
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How much will my business web site cost up front?
One time setup and design fee:
- Designer: A one time design fee will be charged to create and design your web site. This fee will be determined by how many pages you want to include in your site, the number of graphics and photos, the amount of data entry required (see Our Tip) to input your information.
- ISP: Hosting Your ISP may charge a one time setup fee for your web site to be activated onto their server.
- ISP: Dial-Up Your ISP may charge a one time fee to set up your account and email.
It is important to have an idea of what you want to convey or provide in your web site, this will assist the designer in giving you an estimate of what your potential site will cost. We offer three Web Design Packages to assist you in reviewing each package for the features you plan to incorporate into your business web site.
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What will it cost to maintain my web site?
Reoccurring Fees:
- Designer's Maintenance Fees:
- You will generally be charged by the hour for graphic and text updates (See Our Tip). A quote for new pages, graphics and layout changes should be available before your designer begins work.
- Your Hosting Fees: will require a hosting fee generally each month. The fee is determined by several factors:
- The amount disk space that is needed on their server
- The number of times each month you FTP files to their server.
- CGi and JavaScript services used
- Your Dial-Up Fees: This fee is determined by the amount of on-line time you access the Internet and the number of active email accounts.
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What information do I need to provide for my web site?
- Business name, address, phone, fax, cellular, current or potential email and web site address.
- Promotional material, such as fliers, brochures, press releases etc. help the designer create your site to reflect you business product or service.
- Names of employees and their contact information
- History or introduction to your business and a photo of you, your staff and/or your storefront.
- Brochures or written information about your product or service.
- Business Logo and photos of your products or business. (If you do not have a logo we can design a logo or use a unique font style for your name.
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How long does it take to create a web site?
Allow 3-6 weeks to design the site and an additional 2 weeks for the site to become available on the search engines. The concept and theme of your web site will take the most time for you and the web designer. It is best to make all the decisions in the beginning rather than paying additional for changes down the road. After the concept and graphics are ready it will depend on the content (photos and text) of the site. TIP: When preparing the text or copy for your site it is a good idea to save it in the following format of text(.txt) or as a Word(.doc), this will enable the designer to import the text rather than charging for data entry. You may want to discuss this with your designer when you meet to discuss the creation of your business web site.
How often can I make changes to my site?
Text changes or adding photos or graphics can be done as often as needed. When these changes and additions will be completed depends on the designers work schedule. It is important to let your designer know if you are trying to meet a deadline.TIP: Generally it is more efficient for the designer to make several changes at once and then replace your old files than to make small changes often, unless they are time sensitive. By submitting several changes at one time your company will save money, as generally you are billed by the hour with a minimum time even if you only have a small change.
What if I want to make significant changes to my site?
It is a very good idea to add new information and visual interest to your web site. Your site will never be "finished", it is like any other advertising plan or business promotional tool, there will always be a need for new information or a new way to convey the information you want the viewer to see. Your site needs to change so that viewers return often to see what is new!
I already have a web site, but I would like to work with a new designer to make changes and maintain my site?
This can be done easily. When you make the decision to work with a new designer you must provide them with the needed information to send files and updates to your website's server. Your hosting provider can give you this information including an account name and password.
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